Ordering & Delivery Info.

Ordering & Delivery Info.

Please note that exchanges and cancellations are ONLY possible within 24 hours of receiving your of ordering. To cancel or change your order, please contact us at: info@ecakes.ca and quote your order details and sales order number from your order confirmation.

Our prices are subject to change without notice.

We offer $10 flat delivery fee within 15 KM radius from our store. Outside the 15 KM delivery radius, the delivery fee will be calculated based on kilometers. Check below for more details,

All the other cities

Delivery Fee – $10.00

$10 flat delivery fee within 15 KM radius from our store. 2750 14th Avenue, Unit #12 Markham, Ontario L3R 0B6 Canada

 

70 Cents / KM (15KM – 40KM)
If the delivery location is within 25 KM and 40 KM the delivery fee for each KM is 70 Cents. Eg – If your delivery location is 30 KM from the store your delivery fee would be $21.00.

 

85 Cents / KM (40KM – 70KM)
If the delivery location is within 40 KM and 70 KM the delivery fee for each KM is 85 Cents. Eg – If your delivery location is 60 KM from the store your delivery fee would be $51.00. (Except downtown areas, the delivery fee might be higher based on parking availability on those areas)

We are unable to accept orders via the telephone as these are not secure lines.

We accept the following credit cards: VISA, Master Card, American Express and Discover. Confirmation of your order will be made an email reply providing we receive reliable and verifiable documentation.

Our cakes are delivered fresh every day to local restaurants, hotels, cafes, and food stores as well as local businesses for corporate functions and private individuals safely and on time. Our fleet of independent couriers has been in business since 1985 delivering in excess of 2000 deliveries per week.

 

Our fleet of vans are refrigerated.

 

Please ensure before placing your order and selecting a delivery time slot that the recipient will be there to accept it as we cannot be responsible for orders left unattended.

 

Delivery is available 7 days a week from 08:00 a.m. – 08:00 p.m..  During inclement weather and traffic conditions beyond our control, times of delivery may be affected and you will be notified ahead of time.

 

We will, however, at all times do our best to ensure that our cakes are delivered within the time slot indicated on your order forms (day) 08:00 a.m. – 08:00 p.m. We try our best to deliver within the times above, but due to traffic conditions, these times may change.

We cover the following cities within the 65 KM radius from our store. If you would like to us to deliver to a location not on this list, please contact us for a quote.

Ajax
Aurora
Bramalea
Brampton
Concord
Don Mills
Downtown Toronto – Includes parking
Etobicoke
King City
Markham
Milton
Mississauga
New Market
North York
Oakville
Oshawa
Pickering
Rexdale
Richmond Hill
Scarborough
Stouffville
Thornhill
Toronto
Unionville
Vaughan
Whitby
Willowdale
Woodbridge